What we collect
When you place an order or create an account we collect the information you provide directly: name, email address, shipping and billing address, and order details. Payment card details are handled by our payment processor (Stripe) and never touch our servers in full.
When you browse the site we collect basic technical information that any web service receives — IP address, browser type, pages visited, referring URL — both for security and for understanding which content is useful.
How we use it
- To fulfil orders, ship products, and provide customer support
- To process refunds and respond to return requests
- To send transactional emails (order confirmation, shipping notifications, COA delivery)
- To prevent fraud and abuse
- To improve the site and its content
- To comply with legal obligations
We don’t sell your personal data, ever. We don’t share it with third parties for their own marketing purposes.
Third-party processors
We use the following service providers to operate the site and fulfil orders. Each has their own privacy policy governing how they handle the data we share with them.
- Stripe — payment processing
- WooCommerce / WordPress.com — order management and account hosting
- USPS & UPS — shipping and tracking
- GoAffPro — affiliate program (only if you arrived via an affiliate link)
Cookies
We use a small number of essential cookies — cart token, session identifier — to keep the shopping experience functioning. We also use anonymous analytics cookies to understand site usage. You can disable cookies in your browser; some features (cart, checkout) will stop working if you do.
Your rights
You can request a copy of the personal data we hold about you, request corrections, or request deletion by emailing support@aeropeptides.com. Note that some data must be retained for legal, accounting, or fraud-prevention purposes.
California residents have additional rights under the CCPA (right to know, right to delete, right to opt out of sale). We don’t sell personal data; right-to-know and right-to-delete requests work as described above.
Children
AeroPeptides products are sold for research use only and our services are not directed at children. We do not knowingly collect personal data from anyone under 18.
Updates to this policy
We’ll update this page if our practices change. The “Last updated” date at the top of the page tells you when the most recent revision was made.
Contact
Privacy questions or rights requests: support@aeropeptides.com or visit our contact page.